Xplore Mobile Virtual Store Launching April 5th, 2021

At Xplore Mobile, our promise to you is that we will always be fair, simple and transparent. Our number one priority is to listen to our customers and provide next level service and care. This is why we are excited to share that we’ve now expanded our offering to serve rural and urban Manitoban’s better by simplifying your customer experience with us, even more!

From the beginning we have made it easy to schedule a meeting with one of our team members. Now, with the launch of our new Virtual Store April 5th, 2021, you will be able to schedule your appointment with the same team members you’ve come to know, from the comfort of your own home making it even more convenient, faster and easier to get things done.

Schedule your virtual appointment today by calling us at 1.866.841.7004 or to book an appointment online visit us at xploremobile.ca/appointment-tool.

Our very talented Xplore Mobile team is ready to help support all your device and service needs. Whether it’s handset activations, hardware upgrades, troubleshooting or assistance with your account, we want to ensure our customers that we will bring you the same amazing customer service to our online business!

And remember that you can still communicate with us through any of our existing channels:

  • Online - Visit xploremobile.ca/myxplore for self-service options including making a payment, changing recurring payment method, upgrading to a new handset, viewing account balance / invoice, checking usage, updating address and email, adding a travel pack etc.
  • By Phone - Call 1-866-841-7004 or *611 from your Xplore Mobile device and speak to a customer care representative.
  • Payments – Xplore Mobile is registered with most major Canadian financial institutions and customers can pay their Xplore Mobile account in person or by using their financial institution’s online banking platform.
  • In a store – Shoppers Mall, Brandon.

We are here for you and will continue to drive competition within the Manitoba market to stay true to our core values.

Fair, Simple and Transparent

We are very excited to continue our journey and evolve the company and brand, with our customers always at the center of our decisions. When it comes to affordability, choice, and amazing customer service, we want our customers to think of Xplore Mobile.

See what plans are available in your area

You can change your postal code at any time by pressing the location button in the site navigation. Address must match primary area of use. Usage exceeding 50% over two months outside area can result in disruption of services and mandatory plan change.